The staff is AMAZINGING! Always eager to help and assist, warm and welcoming. The restaurant has various options of food items to choose from. The location is central, close to the beach, restaurants and shops. The rooms are great, clean, furnished tastefully (I extended my stay and stayed in two different rooms). I also visited the spa a few times, had wonderful experiences there as well. Shout out to Harry, Brian, Joyce, Sunny, Annie, and Ellie who had taken good care of me while I was there. Thank you!
Tsion
Oktober 2024
The staff at the hotel were incredibly friendly and welcoming, which made my stay even more enjoyable. My room was spacious, well-maintained, and cleaned daily, with fresh towels provided every day. The breakfast selection was simple yet delicious, and it was included with the room. The breakfast lounge staff were always attentive, and the reception team went above and beyond to ensure I had everything I needed. They were more than happy to provide suggestions on things to do, places to visit, and great spots to eat nearby. During my trip to Sapa, I lost my glasses, and Bryan, the receptionist, was exceptionally helpful. He suggested where I could purchase a new pair and guided me to a store where I was able to get them in under an hour. He even offered to book a Grab for me, but since the location was close by, I preferred to walk. As a nice gesture, Bryan gave me some "thank you cookies," which I truly appreciated. When I checked out, Ellie and Annie, the two receptionists on duty, also offered their assistance by helping me book a taxi. The hotel is just 5-7 minutes from My Khe Beach, and there are plenty of restaurants in the area, making everything easily accessible. Overall, I had a fantastic experience and would definitely recommend this hotel to others. I will certainly stay here again during my next visit.
Aries
Desember 2024
I had a fantastic stay at this hotel. The rooms were incredibly comfortable and felt brand new. Being on the 7th floor, I enjoyed a lovely city view, which added to the experience. The staff was amazing—receptionists like Ellie and Annie were very friendly and made it a point to check in with me regarding my room during my stay. Although I can’t recall the names of the two receptionists (a lady and a gentleman) who helped me during check-in on the afternoon of September 21st, they were very professional. They took the time to thoroughly explain the hotel facilities, which I appreciated. Overall, I highly recommend this hotel for its service and comfort.
Lim
September 2024
The breakfast had so many options and it just felt so fancy eating at the highest floor. The pool was nice - not many people go there because the beach is right next to the hotel but it was nice to have the option of indoor swimming. there was also a small gym next to the pool. They offer massages in the hotel too, we had a full body one and it was ok - not the best though. Rooms were clean and modern, the bathroom was clean and had a bidet.
Justína
Oktober 2024
The staff was outstanding. I enjoyed my daily breakfast omelet served promptly by the waiting staff while enjoying the view from the 14th floor where the breakfast room is located. The cleaning ladies did a good job and the receptionists (Sunny, Bryan and others) helped us book tickets and gave valuable information for our excursions. We hired Tom as a driver for all of our trips as he was always polite and a safe driver. The beach is great and just a short walk from the hotel. There are also plenty of restaurants in the area.
Thorsten
Desember 2024
Had a great 2 night stay. The service provided by this hotels staff is second to none and I have stayed in thousands of hotels throughout my working career. From the first messages confirming my booking, to checking out, every interaction was perfect. They also arranged their hotel transport to collect me and bring me to the hotel, facilitating an early check in time also, both complimentary. I stayed on the 15th floor in a balcony studio. A really nicely decorated and modern room with great views of the city, the river and the sea. Just a few minutes walk to the beach and the same in a taxi over Dragon Bridge into the city makes this a perfect location. There are many restaurants nearby with a good choice of cuisines catered for.
Paul
September 2024
It was a fantastic stay at this hotel in Da Nang. The staff went above and beyond, especially when they learned that I am a vegetarian. They took the time to inform me about the dishes I could enjoy during the breakfast buffet, which made my dining experience much more comfortable and enjoyable. A special thanks to Bryan and Joyce for their exceptional effort and service. Their attentiveness truly made me feel welcomed and well taken care of. For this stay, I was delighted to have a room with a bath tub, which added to the relaxation and made my stay even better. The room is situated at the 10th floor overlooking the city. Highly recommend this hotel for anyone looking for great hospitality and a relaxing stay!
Lim
September 2024
The highlight was the warm hospitality by the crew. Special shoutout to Ellie, Sunny, Joyce and Win! They were so friendly and helpful throughout (and even before) our stay. For the price, the hotel exceeded our expectation. The breakfast spread was decent, and the taste was good, especially the noodles section! For my family, cleanliness is one of our top priorities, and our rooms were clean and looked new. Location is close to eateries as well as the beach. Grab cars are just minutes away. I would recommend others to stay here.
Joanne
Oktober 2024
The service from the front desk was good. Thanks Sunny and Annie who able to answer our questions. We had tried the hotel foot massage since hotel guest got discount. The massage is very good. We joined the Hue one day tour via the hotel front desk too and satisfied with it. Lastly, must mention the buffet breakfast the hotel provided got many varieties. We stayed for 4 nights and everyday got different types of noodles at the noodles bar. They changed menu everyday during our 4 nights stay there. Hope they will keep up the good works and also the price too😉.
Lim0105
Mei 2024
We loved the localisation of the hotel: close to the beach and the city centre, including the night market. We loved our room on the last floor, and the service: Ellie was very helpful, she helped us to arrange our trip to another city for a cheap price. She was in direct contact with a bus driver (no English speaker) and even after her working hours, she was monitoring our trip as she wanted to ensure everything went well (and it did!). Also, we did not have much time in Da Nang but wanted to visit both, the Marble and Monkey mountains. Thuc from the hotel offered himself and drove us to both attractions - he was so kind that he waited for us and when we finished our visits, he took us back to the hotel where the bus arranged by Ellie was waiting for us. Very nice, helpful and kind staff, thanks to them we felt very safe and secure. Thank you so much, guys <3
Natalia
April 2024